Amy Hunt

The unforgettable customer experiences of 2017

Author: Amy Hunt

Throughout 2017, brands across multiple industries excelled by embracing new technologies, designing unique offerings and delivering unforgettable customer experiences. Indeed, Gartner predicts that by 2018, more than 50% of organizations will redirect their investments to customer experience innovations. Proving once again, that if you want to sustain brand loyalty, you need to align your brand promise to delivering relevant and engaging experiences valued by your best customers.

Tags: Loyalty

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