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How Many Pennies Equal a Dollar?
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My colleague and partner from our Digital CX group, Jill Redo, and I have been scanning the retail communications landscape the last few weeks. Our...
The California Consumer Privacy Act (CCPA) went into effect on January 1, 2020, giving California residents additional rights with respect to their...
Most marketers struggle with identity management. This post outlines 4 deficiencies and how to handle them.
The best loyalty programs create 1:You experiences for their very best customers. From earning to redeeming and everything in between, a good loyalty...
Our sites are in transition, as we combine the capabilities and offerings of Epsilon and its Conversant platform into one powerhouse.