Agility Loyalty Create meaningful loyalty experiences that power lifetime connections with your customers Watch the video

    Loyalty members can spend up to 3x more with your brand than non-members. So how do you create a loyalty experience that keeps your members engaged, happy and coming back for more? Agility Loyalty delivers 1:You loyalty by creating powerful human experiences that matter.

    1:YOU LOYALTY

    Powered by human behavior & driven by data

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    Real-time rewards

    Recognize and reward customer behavior at the moment they take action, with rewards and offers they actually want. Agility Loyalty offers the widest range of reward, redemption and currency options and the most flexible tier structures. We make it easy for you to deliver the most meaningful rewards to your most valuable customers—all in real time.

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    Engaging moments

    Engage with customers in the moments that matter most. Momentum, Agility Loyalty’s real-time marketing engine, calculates the most effective outcomes in real time to drive your desired customer behavior. Deliver behavior-driven, personalized offers; relevant communications; and engaging gamification experiences across any channel and any device.

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    Digital focus

    Stay connected with your customers and make it easy for them to manage their accounts. Agility Loyalty lets you create and manage a branded, configurable program website and mobile app supported 100% by real-time web services.

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    Machine learning

    Use your data the right way and create smarter customer loyalty strategies. Agility Loyalty offers machine learning, artificial intelligence and predictive analytics—and our proprietary loyalty segmentation and model is built right into our platform. You'll more accurately predict and influence customer behavior in the shortest amount of time to dynamically deliver the most relevant loyalty experiences.

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    Customer protection

    We know the importance of brand trust and protecting your customers’ personal and transactional data. You'll know that your data is always safe and secure with Agility Loyalty. Our platform is free from personally identifiable information (PII) and GDPR-compliant, and all data is always encrypted in-transit and at-rest. Plus, we have one of the only platforms that helps detect fraudulent reward redemptions in real time, and stop them.

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    Loyalty services

    We don’t believe in a one-size-fits-all loyalty strategy. Maximize the full potential of your loyalty program with our world-class loyalty services. Gain a deeper understanding of your customers and design a one-of-a-kind loyalty program with our industry experts in strategic consulting, creative services, marketing data and digital media.

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    Connected experiences

    In a multichannel world, we help you connect with customers fluidly and seamlessly. That’s why Epsilon’s suite of customer engagement capabilities are designed to work together. Agility Loyalty—along with our marketing data, multichannel communications and digital media services—empower you to tell a unified story across channels, creating connected experiences that drive better outcomes.

    Case Studies

    Loyalty in action
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    Walgreens Balance® Rewards program makes a healthy partnership with Epsilon

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    Dunkin’ builds customer loyalty and generates sales with the DD Perks program

    Resources

    Blog
    A 'Leader' in loyalty experience to build lifetime customer ...
    April 29, 2019
    E-book
    Powering lifetime connections: The three stages
    December 05, 2018
    Video
    Tamara Oliverio talks hyper-personalization with The Wise ...
    March 08, 2019

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