LOYALTY

Member Engagement

Create engaging moments with your customers in the moments that matter most. Agility Loyalty rewards customer behavior in real time across any channel and any device to deliver personalized rewards, offers, communications and gamification experiences. And our pre-configured mobile app and member microsite make it easy for customers to manage their accounts.

Learn how Dunkin' Donuts expanded their DDPerks program to increase program members' year-over-year spend by 40%.

Customer Insights

Get to know your customers and strengthen your relationship with them with real-time customer identification and our unrivaled data assets. Gain seamless access to consumer profiles, purchase history, online behavior and social actions to build one-to-one relationships and increase customer loyalty.

Read how BP achieved a 48% increase in visits by better understanding customer behavior.

Performance & Reliability

Count on 99.5% uptime with the cloud-based platform used by some of the world’s largest and most demanding loyalty programs. One hundred percent of the functionality in Agility Loyalty is exposed via our service layer, consisting of hundreds of APIs. This means it integrates easily with your other enterprise systems and partner solutions. And Agility Loyalty is designed to monitor and manage the potential risk of reward order redemption fraud, making it easier for you to protect your members.

World-class Services & Support

We’re committed to your success and will tailor our support model to match your adapting needs from full-service, self-service or something in between. Our team of strategy, analytic and creative consultants are deeply versed in loyalty and customer experience and consistently deliver results for the world’s leading brands.

Learn how Walgreens partnered with Epsilon to launch an integrated, cross-channel strategy in a few months, supporting 4M+ purchase transactions per day.