How does a retail brand survive these days? By bringing its customers unique, highly relevant brand experiences. With Epsilon's digital marketing solution for retail, you’ll connect with each customer and high-value prospect for years, evolving the conversation in real time as they move along their customer journey. You’ll always deliver to their most relevant online and offline channels, at the most opportune times. And your performance will continuously optimize for the greatest return on your marketing investment.
HOW ARE YOU OVERCOMING THESE MARKETING CHALLENGES?



Reach every customer
Deliver personalized messaging at every point in their journey.

Acquisition
Efficiently identify and acquire new-to-file shoppers, conquest customers for your competitors, and win back your lapsed customers.

Loyalty
Turn customers into brand advocates with unified shopper experiences that increase basket size and lifetime value of each customer.

Goals
Respond in real time to enhance customer experiences, including driving email signups and trials and offering complimentary items.
See real results
HOW WE’RE DIFFERENT
Here's how our data, technology and retail expertise will set you apart.

Accurate, persistent consumer identification
Find customers and ideal prospects across all their channels and devices with our industry-leading consumer database of 200M+ people, built from historical and real-time purchase data. With this power, you’ll identify consumers persistently and accurately regardless of how, when or where they’re engaging—even when they’re not shopping with you.

Personalized messages for each individual
Unlike cookie-based solutions that deteriorate over time, our comprehensive view of each customer contains 7,000+ attributes built from first- and third-party data, including transactions, demographics, lifestyle and opt-in survey responses. This allows you to truly know each person and tailor your conversation with them, adapting it as their needs change.

Outcome-driven technology
Every time your customers act—throughout their journeys, across all channels—we analyze and learn. This allows us to make intelligent decisions about who to reach, what to say to them, how and when to deliver your marketing and when to hold back—fueling the smartest, most efficient conversations achievable.

Comprehensive measurement
We measure the impact of each marketing touchpoint against actual online & offline purchases, to pinpoint the specific marketing dollars that helped you reach your goals.

Strategic, full-solution partner
Whether you want to enhance the technology of your existing vendors and tools, or you need a full-scale marketing tech transformation, we’ll seamlessly integrate with all your marketing channels. That way, you’ll be quick to market and quick to change with constantly evolving consumer preferences and industry challenges.
LEARN FROM DTC BRANDS

The direct-to-consumer business model is popular.
Our research shows how all brands can implement their winning strategy.
Get DTC researchMORE MARKETER RESOURCES
People interact with retail brands every day—your strategy should reach customers wherever they are.
REACH MORE RETAIL CUSTOMERS
Discovery
ID-based insights platform to plan & optimize media
Prospect
Clean room to analyze customers and acquire new ones
Digital Media Solutions
Performance-based media across mobile, desktop & video
Customer
Tie all internal systems and online activity to one ID
Loyalty
The leading loyalty platform, managing complex programs
Messaging
The leading email and digital messaging solution