Loyalty

Create meaningful loyalty experiences that power lifetime connections with your customers

Loyalty members can spend up to 3x more with your brand than non-members. So how do you create a loyalty experience that keeps your members engaged, happy and coming back for more? Epsilon PeopleCloud Loyalty delivers 1:You loyalty by creating powerful human experiences that matter.

A unique loyalty journey for every customer

With 1:You loyalty, you'll keep your loyalty members happy, engaged and continually coming back to you over their lifetimes.

decades of creating loyalty

The most advanced software with service loyalty

With nearly 50 years of experience, we provide the strategy, insights and software to convert casual customers into lifelong fans.

The best experiences for your best customers

We ensure your data is protected, actionable and relevant—giving your best customers the experiences they deserve.

Simplify with the most flexible solution

Whether your loyalty strategy is straightforward or complex, we have the tools and services to create connections that count.

Performance you can trust

Rely on >99.9% uptime with the industry’s most powerful and reliable cloud-based loyalty platform.

Many companies have customer loyalty programs, but few create experiences that actually power lifetime relationships. Does yours stack up? Take the Forrester assessment

How we're different

Powered by human behavior & driven by data

Identity-based customer profiles

All of each customer’s data—online and offline—is connected to a single profile, allowing you to seamlessly activate across digital and physical channels.

Real-time, personalized rewards

Reach every loyalty member at precisely the right moment, and bring them personalized rewards and experiences driven by their real-time behavior.

Native integration across our product suite

Seamlessly integrate your loyalty marketing across all Epsilon PeopleCloud solutions from the beginning, including Messaging, Customer and Prospect.

Strategic services and expertise

Benefit from the expertise of a loyalty marketing provider that has spent decades building and growing successful loyalty solutions for leading brands.

Scalability and performance

Our performance uptime is unrivaled, and we’ll scale to meet the needs of loyalty strategy—from straightforward to the most complex.

named industry leader

Epsilon named a leader in loyalty services

According to the report, clients have said "all of [Epsilon's] work drives incremental business."

See the report

Epsilon named leader in loyalty technology

Epsilon “has a wealth of experience in powering loyalty for retail, travel and hospitality, restaurant...” (Forrester Wave, Q2 2019)

See the report

The only leader in both waves

Epsilon was the only company named a leader in both the Loyalty Technology Platforms and Loyalty Service Providers Forrester Waves.

Walgreens Balance® Rewards program makes a healthy partnership with Epsilon

Learn more

Dunkin’ builds customer loyalty and generates sales with the DD Perks program

Learn more

Resources

Blog

Loyalty, it’s not just about the program

July 23, 2019

E-book

From 1:1 to 1:You — Personalizing the loyalty experience

July 31, 2019

Video

Tamara Oliverio talks hyper-personalization with The Wise...

March 08, 2019

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More about Epsilon PeopleCloud Loyalty

When it comes to your brand loyalty program, there's are so many opportunities. Why? Loyalty members can spend up to 3x more with your brand than non-members. So how do you create a loyalty experience that keeps your members engaged, happy and coming back for more? Epsilon PeopleCloud Loyalty delivers 1:You loyalty by creating powerful human experiences that matter. But not all loyalty marketing companies can offer you what we can. Work with a partner that has spent decades building and growing successful loyalty solutions for leading brands.