Loyalty

Build a lasting emotional connection with each customer at every step in their journey Watch the video

Loyalty members can spend up to 3x more with your brand than non-members. So how do you create a loyalty experience that keeps your members engaged, happy and coming back for more? Epsilon PeopleCloud Loyalty delivers 1:You loyalty by creating powerful human experiences that matter.

A unique loyalty journey for every customer


With 1:You loyalty, you'll keep your loyalty members happy, engaged and continually coming back to you over their lifetimes.

What’s your industry?

Learn more about contactless loyalty for your industry

Retail


Financial services


Travel


Restaurants


SEE HOW OUR CLIENTS CREATE LOYALTY

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Brewing loyalty with DD Perks®

Epsilon delivered an omnichannel loyalty platform that allows Dunkin’ to regularly surprise and delight customers with membership perks. Our comprehensive Epsilon PeopleCloud Loyalty platform and strategic services include real-time POS integration, tight integration with their successful mobile app and the flexibility to support creative offers and incentives.

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Exploring gamification with Dell

In this podcast episode of Let's Talk Loyalty, Paula Thomas interviews Mitch Kennedy, the Global Loyalty Strategy Lead at Dell. With a laser focus on driving clear and measurable business outcomes, Mitch shares his insights on the effect of transactional rewards, the power of gamification, the impact on human psychology, and the importance of the Advantage Rewards program and worldwide loyalty initiatives.

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Be unforgettable with Preferred Hotels & Resorts

In this webinar, Jeri Salazar, Vice President of Loyalty, shares her story of how Preferred Hotels & Resorts created a loyalty program, I Prefer Rewards. This program gave each individual location the tools they needed to showcase their unique stories, enhance their position and grow marketshare and revenue. Learn tips you can use to craft an unforgettable loyalty program that’ll engage customers and build brand affinity.

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See the power of an Epsilon loyalty program before making a long-term commitment

Do you want to start a loyalty program, but aren’t sure if your investment will pay off? Epsilon PeopleCloud Loyalty Essentials helps midsize brands quickly bring an enterprise-level loyalty program to market. With our Launch & Learn approach, you’ll see the ROI and uncover key insights during a four-month trial period. Loyalty Essentials will provide midsize brands with the quality and proven technology that has helped grow Fortune 500 companies for years. Read more in our press release or visit this page to learn more.

How we're different

Powered by human behavior & driven by data

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Identity-based customer profiles

All of each customer’s data—online and offline—is connected to a single profile, allowing you to seamlessly activate across digital and physical channels.

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Real-time, personalized rewards

Reach every loyalty member at precisely the right moment, and bring them personalized rewards and experiences driven by their real-time behavior.

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Native integration across our product suite

Seamlessly integrate your loyalty marketing across all Epsilon PeopleCloud solutions from the beginning, including Messaging, Customer and Prospect.

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Strategic services and expertise

Benefit from the expertise of a loyalty marketing provider that has spent decades building and growing successful loyalty solutions for leading brands.

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Scalability and performance

Our performance uptime is unrivaled, and we’ll scale to meet the needs of loyalty strategy—from straightforward to the most complex.

Case Studies

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Walgreens Balance® Rewards program makes a healthy partnership with Epsilon

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Dunkin’ builds customer loyalty and generates sales with the DD Perks program

Start reaching your business goals with our tech and expertise. Contact us

When it comes to your brand loyalty program, there's are so many opportunities. Why? Loyalty members can spend up to 3x more with your brand than non-members. So how do you create a loyalty experience that keeps your members engaged, happy and coming back for more? Epsilon PeopleCloud Loyalty delivers 1:You loyalty by creating powerful human experiences that matter. But not all loyalty marketing companies can offer you what we can. Work with a partner that has spent decades building and growing successful loyalty solutions for leading brands.