Scope
This page describes the infrastructure environment, sub-processors and certain other entities material to Epsilon’s provision of the services branded as Agility Harmony (“Covered Services”).
Infrastructure – Customer Data Storage
The Covered Services are hosted in data centers. Epsilon owns or controls access to the infrastructure that it uses to store data submitted by its customers to the Covered Services (“Customer Data”). In general, Customer Data is stored in data centers in the region from which a customer contracts to obtain Covered Services. Customers can request or choose to be hosted in a different region. For customers based in the Americas, Salesforce stores Customer Data in its data centers located in the United States. For customers based in Europe, Epsilon stores Customer Data in its data centers located in Europe.
The following describes the countries and legal entities engaged in the storage of Customer Data by Epsilon for the Covered Services.
Customer Region Data Center |
Countries and Operators |
EMEA
|
Data Electronics Services, Ltd |
United States
|
CyrusOne LLC |
Customer Data Processing
The following legal entities are engaged in processing Customer Data for non-storage purposes.
Entity Name |
Entity Type |
Entity Country |
Other info |
Epsilon Data Management, LLC |
Epsilon Affiliate |
USA |
Intra group |
Epsilon Interactive CA, ULC
|
Epsilon Affiliate |
Canada |
Intra group |
Conversant Software Development and Campaign Management Services LLP |
Epsilon Affiliate |
India
|
Intra group |
Amazon Web Services, Inc. |
Third Party Service Provider |
USA |
Data storage and system hosting |
Apigee Corporation |
Third Party Service Provider |
USA |
Apigee Corporation allows Epsilon to monitor, manage, analyze and secure |
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