Epsilon Hires U.S. Army Veteran and Information Security Industry Leader Jeff Schilling as Chief Information Security Officer


DALLAS – February 15, 2018 – Epsilon®, a global leader in creating connections between people and brands, today announced that Jeff Schilling has been hired as Chief Information Security Officer (CISO). Schilling will report to Robert Walden, Epsilon’s Chief Information Officer.

As the company’s senior information security leader, Schilling will have enterprise responsibility for overall information security including standards, procedures, and guidelines for Epsilon and its affiliates. He will work in concert with parent company Alliance Data Systems to enforce policies and security awareness. Additionally, Schilling will drive the overall direction of the company’s information security architecture -- managing the ongoing execution of the security operations center in Information Technology areas such as applications, data protection and voice and data communications systems as well as all Information Systems Security monitoring, analysis, detection and incident response processes. Schilling also will be responsible for appropriately organizing, staffing, and structuring the global Information Security organization.

“I’m pleased to have Jeff on staff as a member of the Epsilon leadership team, and am confident that his unique background in assessing and resolving complex issues will benefit our information security organization,” shared Walden. “His ability to grasp and effectively communicate very technical concepts will benefit overall cybersecurity and compliance programs at Epsilon, and enhance our client-centric, service provider approach.”

A Certified Information Security Manager (CISM), Schilling was most recently Chief Security Officer at Armor Defense, a secure cloud hosting firm, where he was responsible for regulatory compliance, physical and cyber security worldwide. Prior to Armor, Schilling led Dell SecureWork’s Global Incident Response practice, conducting incident responses, forensic investigations and consulting services. Schilling’s career started with the U.S. Army, where he held a variety of leadership roles over twenty-four years, including CIO of U.S. Army Forces-Alaska, Chief of the Department of Defense’s Global Network Operations Center, Chief of the Army’s Cyber Operations and Intelligence Center in Washington, D.C., retiring as an Army Colonel. Schilling received his undergraduate degree in Chemistry from Presbyterian College, a Master’s Degree in Information Systems Resource Management from Webster University and a Master’s Degree in Strategic Studies from the U.S. Army War College.

“I look forward to establishing continued credibility and trust in information security among Epsilon’s global organization while helping to evolve security approaches in the ever-changing digital landscape,” shared Schilling. “The responsible use of data and information security are integral to Epsilon’s business as a data-driven marketing company and I am humbled to be part of a trusted entity whose commitment to privacy and security is regularly celebrated.”

Schilling will be based out of Epsilon’s Irving, TX headquarters.


About Epsilon
Epsilon® is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution. Epsilon’s digital media arm, Conversant®, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs and through CJ AffiliateTM, one of the world’s largest affiliate marketing networks. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest, that help drive business growth for brands.  Recognized by Ad Age as the #1 World’s Largest CRM/Direct Marketing Agency Network, #1 Largest U.S. Agency from All Disciplines, #1 Largest U.S. CRM/Direct Marketing Agency Network and #1 Largest U.S. Mobile Marketing Agency, Epsilon employs over 8,000 associates in 70 offices worldwide. Epsilon is an Alliance Data® company. For more information, visit and follow us on Twitter @EpsilonMktg.